Terms &
Conditions
Terms of use, report limitations and our refund policy.
Terms of Use
Last Updated: 18 February 2025
Welcome to the Car Vin Inspection website.
These Terms of Use (“Terms”) govern your use of our website located at test.carvininspection.com (“Site”) and form a binding contractual agreement between you, the user of the Site, and us, Car Vin Inspection USA LTD.
These Terms, together with our Privacy Policy, govern your relationship with us in connection with the Car Vin Inspection website and any online services received through this Site. For that reason, these Terms are important, and you should read them carefully.
By using this Site, you acknowledge and agree that you have had sufficient opportunity to read and understand these Terms, and you agree to be bound by them. If you do not agree to these Terms, please do not use this Site.
If you have any questions, you can contact us at sales@carvininspection.com.
The terms “test.carvininspection.com”, “Car Vin Inspection”, “us”, “our”, or “we” refer to Car Vin Inspection USA LTD, the owner of the website. The terms “you”, “user”, “buyer”, or “your” refer to the website user.
1. Role of Car Vin Inspection
(a) Online Information Service
Car Vin Inspection provides an online information service that extracts and compiles important vehicle information from data obtained from the National Motor Vehicle Title Information System (NMVTIS) and the National Highway Traffic Safety Administration (NHTSA). NMVTIS consumer access is described by the U.S. Department of Justice at vehiclehistory.bja.ojp.gov. Reports are informational only and may be incomplete.
(b) Vehicle Reports
We can provide you with vehicle reports that outline vehicle history, registration information, and any values or appraisals of a vehicle. Car Vin Inspection will send your vehicle report to your nominated email address.
(c) Licence to Use the Site
Car Vin Inspection grants you a non-exclusive, worldwide, non-transferable licence to use this Site and our online services for personal or business purposes, provided that you read and accept these Terms and Conditions.
2. Role of User
You acknowledge and agree that:
(a) General Information Only
All information we provide is provided in good faith. You accept that any information provided by us is general information and is not intended to be advice.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It is your responsibility to ensure that any products, services, or information available through this Site and through our reports meet your requirements.
(b) Third-Party Data Sources
We derive our data and information from sources that we believe to be accurate and up to date. Information, records, and/or data obtained from NMVTIS and NHTSA are third-party information.
Neither we nor any third parties associated with our Site provide any warranty or guarantee as to the performance, accuracy, timeliness, completeness, or suitability of the information and materials found or offered on this Site for any particular purpose.
You acknowledge that such information and materials may contain mistakes, inaccuracies, or errors, and to the extent permitted by law, we expressly exclude any liability.
(c) Report Limitations
Our reports are based on information obtained from third-party sources and depend on information available from those third parties. Therefore, at times, we may not have the complete history of a vehicle in a report.
You acknowledge and agree that Car Vin Inspection will not be liable to refund any fee paid if the report in question does not provide the full history of the vehicle.
(d) Lawful Use
You may only use this website for lawful purposes and in a manner consistent with the nature and purpose of the Site. You agree that any unauthorized use of the Site may be a criminal offence and/or give rise to a claim for damages.
3. Refund Policy
(a) Limited Refund Liability
You acknowledge and agree that we have limited liability in relation to refunding any fees paid.
(b) Correct Information Required
We have no obligation to provide you with a vehicle history report until you have provided Car Vin Inspection with the correct Vehicle Identification Number (VIN), registration details, and correct payment details to enable us to process your order.
(c) Processing Error or Failure
Car Vin Inspection may provide you with a refund if a processing error or failure occurs on our Site. You can request a refund by sending an email to sales@carvininspection.com and providing the email address, VIN number or registration number used for your order, and the order date and time.
(d) Incorrect VIN or Registration Number
Please ensure that you provide the correct VIN or registration number, as we cannot provide refunds for incorrect information submitted by you.
If you provide an incorrect VIN or registration number, this may result in a report being generated with no records available or a report for a different vehicle. You will be responsible for the cost of that report.
(e) Incorrect Email Address
Please ensure that you provide the correct email address. No refunds will be given for providing Car Vin Inspection USA LTD with an incorrect email address.
4. Exclusion of Warranties and Liabilities
(1) Losses and Damages
To the full extent permitted by law, we exclude all liability in respect of loss of data, interruption of business, or any consequential or incidental damages.
(2) Warranties and Representations
To the full extent permitted by law, we exclude all representations, warranties, or terms, whether express or implied, other than those expressly set out in these Terms.
(3) Applicable Legislation
These Terms are to be read subject to any legislation that prohibits or restricts the exclusion, restriction, or modification of any implied warranties, conditions, guarantees, or obligations. If such legislation applies, these Terms will be interpreted in accordance with that legislation.
5. Intellectual Property
(a) Ownership of Website Material
You acknowledge that all materials displayed on this Site, including without limitation all information, text, materials, graphics, layout, software tools, names, logos, and trademarks, are owned by us or licensed to us and are protected by copyright, trademark, and other intellectual property laws unless expressly indicated otherwise.
Any reproduction of the website’s material is prohibited unless you have obtained the express written consent of Car Vin Inspection USA LTD.
(b) Third-Party Trademarks
All trademarks reproduced on this website that are not the property of, or licensed to us, are acknowledged on this website.
6. Indemnity
(a) User Indemnity
You indemnify us from and against all claims, suits, demands, actions, liabilities, costs, and expenses, including legal costs and expenses on a full indemnity basis, resulting from your use of the website or the reports produced.
(b) Limitation of Liability
In no event will we be liable for any loss, damage, cost, or expense, including legal costs and expenses, whether direct or indirect, incurred by you in connection with the use of this website or the reports produced.
7. Amendments to Terms and Conditions
These Terms and Conditions may be amended from time to time. Your continued use of our website following any such amendments will be deemed confirmation that you accept those amendments.